Partnerships for success driven by world-class association management.

Member Management

We understand that your members are the lifeblood of your organization. Whether your members are individuals or organizations, it’s vital to serve each member’s needs individually – and that is difficult to do without the right systems and practices. With members coming together across geographies and time zones, with different interests and entry points into the organization, it can be a challenge to make and keep your members happy and engaged.

Our association member management solutions combine advanced technology with association management best practices and efficient staffing to ensure that members are able to connect, network and collaborate efficiently and effectively.


Our Association Member Management Services Include:

  • Guidance from Virtual’s technology solutions team to select, install, configure and manage the right association management software solution for your organization
  • Managing member interactions in compliance with industry best practices
  • Answering membership inquiries, providing information to members and prospects and processing membership applications and renewals
  • Providing member onboarding kits to new members
  • Ensuring compliance with your organization’s legal documents, including bylaws and IPR policy
  • Managing member email announcement lists, e-newsletters and membership renewal campaigns
  • Providing monthly membership status and activity reports

10 Strategies for Association Membership Recruiting and Retention

Association Management Blog

Virtual, Inc. invites emerging professionals to a networking open house and discussion surrounding the theme: “Finding a Great Place to Work.” If you are a recent grad, a current student thinking ahea [...]

Q&A with Mary Campbell, Public Relations Associate at Virtual What do you do at Virtual? As a PR Associate on the Marketing and PR team at Virtual, I help associations drive awareness for their mi [...]

We didn’t have a big conference this week. That’s not usually something worth writing about. But here is—as those of us old enough to remember Paul Harvey would way—the “rest of the story.” You see, u [...]

Q&A with Jessica Jimenez, Staff Accountant at Virtual What do you do at Virtual? I work on the Finance and Accounting team at Virtual. As a staff accountant, I handle accounts payable process for [...]

Every year we have a handful of clients that conduct searches for Executive Directors. I’m often involved in those processes as a search committee member or key player on the search. As I’ve watched s [...]

Contacts


Andy Freed
Chief Executive Officer
Phone: 1.781.876.6205
Email

Bruce Rogers
Founder & Chairman
Phone: 1.781.876.6209
Email

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