General Data Protection Regulation Readiness

You may have heard about the upcoming European Union’s General Data Protection Regulation (GDPR) that will be going into effect on May 25, 2018. What is it about, what does it mean to you, and more importantly, what is Virtual doing to address compliance? The regulation applies to all organizations gathering, processing and holding the
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Resisting the Purple Unicorn and Other Association Recruitment Tips

Non-profit organizations often have tight budgets that can make recruiting and training employees difficult in a competitive marketplace. With small budgets it can be difficult to hire top employees in the field. Here at Virtual, we’ve figured out ways for associations to get the most out of their recruitment budget.  Just last year, we hired
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New Association Start-Up: When “Do-It-Yourself” May Not Be the Best Option

When organizations see a need or opportunity for a new industry group or consortium, they sometimes wrestle with the conundrum of how to resource the formation and launch of the organization. For some, the prospect of taking this work on themselves is attractive for several reasons, including the perceived ability to tightly control decisions, realize
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Emerging Professionals are Invited to Panel Discussion November 30

Virtual, Inc. invites emerging professionals to a networking open house and discussion surrounding the theme: “Finding a Great Place to Work.” If you are a recent grad, a current student thinking ahead, an entry-level professional looking for a new job, or someone switching careers, we know how overwhelming it can be. You want to play
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Finding and Creating a Great Place to Work

  Finding and Creating a Great Place to Work Thursday, May 11 | 6:00 – 8:00 p.m. 401 Edgewater Place, Suite 600 Wakefield, MA 01880 Virtual, Inc. invites prospective employees and industry partners to a networking open house and discussion surrounding a theme that embodies Virtual’s core values: “Finding and Creating a Great Place to
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Virtual: A Day in the Life – Events Planner

Q&A with Brittney Burns, Events Manager at Virtual What do you do at Virtual? At Virtual, I manage events for a technology-focused, non-profit association management company. This might mean planning conferences and member meetings. Virtual’s event planning team plans numerous Board of Directors and association working group meetings every year. We run events in 35
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The Most Important Things to Consider When Creating Your Association’s Annual Budget

The budget: The lifeblood of any organization. Nonprofit and for-profit organizations wrestle continually with maintaining and improving their overall operations. Regardless of tax status, organizations must constantly strive for sustainability while keeping the mission in mind. Budgets should be a major part of every organization’s plan. The budget is the realistic financial blueprint for the
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Pros and Cons of Remote Association Employees

Upsides include cost savings and a much broader talent pool; challenges include time management oversight, coordinating communication, long-distance IT support. If your association is in hiring mode, a key consideration is whether your employees will work together physically in a central location, or whether some or all will work remotely (also called “teleworking”). For many
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CXPA Caselet


Challenge

CXPA, a brand-new member association, needed to go from zero to full member service in under a year while delivering on its mission of connecting professionals and promoting best practices.

Solution

Virtual worked with the new Board to create a financial plan, start marketing the first annual event, provide member service, and create a brand identity and web site.

Result

CXPA has become the premier networking and education source for customer experience, with 2,000 members in the first year and a successful first annual conference.


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